Tag Archives: Small Business

Small Town Life – Big Box vs. Local Biz

There is a local guy who started a very successful brewery. He has a bar and grill attached. Right across the street this year, opened up a big box type chain coffee place. (Not Starbucks…)

Knowing the logistics of all this, simply because it’s Small Town and we know everything about everyone, I’m not sure who I’m rooting for. Big Box was opened by a transplant from California who, trying to escape the high cost of living and taxes on the Sunny West Coast, sold everything and invested what would seem to be an insane amount of money to us in Small Town, in Big Box. I feel sorry for her even if she is a transplant simply because this Big Box is… maybe not going to make it and she might lose everything. Just because you are part of a franchise doesn’t exempt you from failure and her failure is very possibly imminent as… Local Guy opened up a coffee shop directly across from her, adding on to his already successful business, only days after Big Box had their grand opening. DSC01668Now, all is fair in love and big business. Local guy started his business from scratch, not Big Box recipe book and he has the equipment and the know how and the local presence to succeed in the coffee business in this town. Big Box can’t even get the recipe right as they are all very new to the whole thing. It makes me wonder why she even decided on this business that she seemingly knows nothing about.

Local guy is roasting his own coffee and making local food and basically, he’s blowing her frozen and baked fresh every morning cookies out of the water. He is also very gracious about her business. He states that he believes there is enough business in this town for the both of them. Maybe he’s right. They aren’t doing EXACTLY the same thing. He’s doing everything and she’s doing… a little bit of stuff. DSC01667
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Frankly, I see Local Guys place as a new hang out that is very close to my house and is going to be AWESOME and Big Box as being a place a take my kids every now and then to get a quick cookie and a scoop of ice cream. Here are a few pics of Local Guys place. It’s pretty awesome. His coffee is exceptional and the food… well, I’m very picky so I think it’s going to take some getting used to but the coffee alone is a reason to go there.

 

 

Small Town Life – Love in the time of HIPAA

If you don’t know what HIPAA is you are totally missing out on a very interesting rule of healthcare. hipaaLogoBasically, any medical records that you are privy to because of a work reason must stay confidential. If you work in healthcare, more than knowing that a person was in your facility (and even that is iffy) is barred from being revealed. However, in a small town, putting the pieces of someones life together can be very easy.

My encounters this week included several conversations. The UPS guy came in the other day to say that he was thinking about quitting his job because the owner of a food truck had dropped dead and he saw that as an opportunity to get some nice equipment. An EMS worker had a bad weekend because of someone dying in the ambulance. A church lady was needing support because she was in shock over the death of her friend at a birthday party. THEY WERE ALL TALKING ABOUT THE SAME PERSON!download (3)

This is life in a small town. One death (even if it’s a homeless person) is noticed by everyone.

It’s hard to die alone and unnoticed in a small town. Your life is like a string in a spiderweb. If it moves, everyone feels it. It’s a little scary but nice all at the same time.

Small Town Living – “Don’t you know who I am?”

We have a delivery service for the store and a 24 hour on call delivery man. The other day, a new client called in wanting to have a new delivery set up on the route. She demanded he come out immediately and set her up. When asking some questions to establish her as a regular client she refused to give him much information stating, “Don’t you know who I am? I’m very well known in town.”

top_hat_and_tails-largeLiving in a small town has its advantages. Many times you are well known and people are more than ready to accommodate you. However, I’m not sure that assuming you are a local celebrity just because you have lived in a town of 8,800 for your whole life makes for great relationship building.

A real celebrity has come into the store before. We knew exactly who he was but he didn’t assume we did. He was gracious and kind and very easy to work with. He never assumed we knew anything about him until my sister stared at him for a while and the only words that came out of her mouth were, “I love you.” It was priceless.images (1)

If you have time to leave a comment, I would love to hear about your brushes with fame – names attached or not.

*all images found on Google

Small Town Living – Small Business

rockwell11In small towns, you will find small businesses. I happen to run one. My parents own the business and the building and it’s a small clientele that I mostly know by first name. The newest of the 7 employees has been with us for 7 months and the oldest employee has 16 years under his belt. I’m saying, there isn’t alot of turnover. Everyone likes the job enough to stay.

It’s not a glamorous job but as an employee once pointed out to me, “I could move to another company, bigger with more benefits, but I would be a number in a line of possible budget cuts. Here, I’m a name.”

Small sometimes means appreciated more. Small means being known. Small means a human answering the phone that you can see when you walk into the office. Small sometimes means not getting what you want right away but being heard and understood and getting answers faster because you aren’t transferred to 3 different departments. Small means being able to bob and weave as a business because you aren’t to big to move.

I love it.

images1 All images found on Google.